Who we are
Our website address is: https://puzzle-star.com.
We are a company based on Barcelona (Spain) and subject to Spanish and European Union data protection regulation.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We may use some cookies from third parties, such as Google, to perform data analytics to understand who (and from where, etc.) is visiting the site. We cannot use this info to identify you in any way.
Who we share your data with
We do not, and will not, share your personal data with anybody unless of course you authorize us to do so, when needed to deliver the contracted services.
The sole exception to this are regulatory and mandatoy legal requirements to share the data under state or government request, as described at the end of this privacy policy.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
As we are based in Europe, you are covered by the General Data Protection Regulation from the EU (GDPR), which is one of the most protective data privacy regulations in the World. You can exercise your legal rights established by the GDPR by sending us a mail to gdpr.inquiries@puzzle-star.com.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
We use web and mail hosting services from Google and Microsoft, so your data, and mails you exchange with us, will sit, protected, in the cloud of these or similar first class global companies.
Your contact information
We do not share your contact information with any third party. We may use the contact information you shared with us to get in touch with you in relation to the services we offer and that you request from us.
Additional information
How we protect your data
Your data is stored in secure servers from first class global companies, such as Google and Microsoft, and all web comunications with us are encrypted. Only authorized users will have access to it as part of the services we offer and that you request from us.
No personal data related to the services we offer, nor mail communications you keep with us, are stored or processed through the public web servers, and hence cannot be affected by a security breach on the website. Should a security breach event occur on the website, the personal data you used to register into the web, if you did so, might still be under risk.
What data breach procedures we have in place
If we detect any data breach, or are informed of such event, the implied accounts will be locked as soon as reasonable and you will be notified of what data we suspect have been breached,
What automated decision making and/or profiling we do with user data
We do not make any automated decision or profiling based on your user data. We are people speaking to people, and making our own decisions based on the personal communications we exchange with you.
Industry and regulatory disclosure requirements
We will attend every legal warrant with a request to access your data from any state or government with proper jurisdiction after checking it is genuine. We may not be allowed or able to notify you of such event should this happen.